Casino / Live
From RTP and volatility on the slots floor to Asian handicap lines on cricket markets, this glossary covers the words you see across our games, account screens and wallet pages — so you read the lobby with confidence, not guesswork.
When you open a slot and see a volatility rating next to a paytable, or you check a cricket line and notice the handicap column, those labels carry real weight on how a round plays out.
Different parts of the platform use different vocabularies. The four groups below map each family of terms to the screen where you encounter them, so you know which section of this glossary is relevant to what you are looking at right now.
Terms like RTP, volatility, house edge and RNG appear directly on the game info panel you open before a round starts. On slots such as Crash Betboost, the mechanic type is shown alongside the paytable, not buried in a separate document.
Asian handicap, over/under, decimal odds and spread appear on the sportsbook screen — most visibly on cricket match pages covering BPL and international fixtures. Each column header maps to one of the odds definitions in our advanced glossary section.
Deposit, withdrawal, e-wallet, KYC and account balance are shown in your wallet panel after you log in. Your bKash deposit record and any Bank Transfer entries both appear there under the transaction history tab with status labels you can match to our definitions.
Rollover, wagering requirement, qualifying game and turnover are the words attached to any information shown on the promo board. Reading these before you accept an offer tells you which games count toward the condition and what the completion target is.
These six terms come up across almost every game category in our lobby. Each definition below is written to match the way the word appears on screen, not in textbook language.
RTP stands for Return to Player — a percentage figure showing how much a slot or game is set to return over a very large number of rounds.
House edge is the mathematical advantage the game holds over time — the share of every round that statistically stays with the platform. A lower house edge means the statistical gap between your returns and the total stakes is narrower across long play sessions.
Volatility describes how a slot distributes payouts across rounds. High volatility means fewer, larger hits; low volatility means smaller, more frequent ones. Neither is objectively better — it depends on how you want a session to feel in terms of pacing and stake size.
A wager or turnover requirement tells you how many times a specific amount must be staked before a withdrawal is processed. The exact multiplier and which games qualify are always shown in the offer terms; check that screen before accepting any active promo.
Jackpot refers to the highest prize tier available within a specific slot's feature round. It is a game mechanic defined by the studio, not a separate platform promise. The conditions that trigger it are shown in the game's own paytable or feature summary.
A live dealer game is a table game — baccarat, roulette, Dragon Tiger — streamed from a studio with a real human dealer running each round.
Once you move past core game mechanics, these six terms cover the sportsbook, your wallet workflow and account verification — the words that appear once you start managing your account actively.
Asian handicap removes the draw outcome by giving one side a run or wicket head start. If you back a team at minus-1.
Over/under is a market where you predict whether a combined total — runs in cricket, goals in football — will be above or below a line the platform sets. You are not picking a winner; you are predicting the scale of the match outcome instead.
Rollover is the same concept as turnover requirement — a count of how many times your stake or credited amount must be played through qualifying games before funds become withdrawable. The rollover figure and game list appear in the offer terms panel inside your account.
An e-wallet is a mobile money account — such as bKash or Nagad — that you link to your platform wallet for deposits and withdrawals. Transactions record in your account history with the wallet name and a reference number you can cross-check against your bKash app statement.
KYC stands for Know Your Customer — the identity verification step the platform requires before processing certain withdrawals or lifting account-level limits. You upload the requested documents through the verification section of your account settings; the status updates once our team reviews them.
Decimal odds show the total return per unit stake including the original amount. Odds of 2.50 mean a stake of 100 returns 250 if the selection wins — 150 profit plus your 100 back. Our sportsbook displays decimal odds as the default format on all match markets.
Knowing a definition in isolation is one thing; seeing where it sits in a real lobby decision is more useful. When you open a slot and weigh up whether to continue a session, you are actually combining two or three of these terms at once
Crash Betboost shows its mechanic type in the pre-game info panel. Knowing what volatility means lets you match the game's pacing to the session length you have available before you place a stake.
Where a studio such as PG Soft or Habanero exposes an RTP figure, it appears in the game detail screen before you start a round. We show the number exactly as the studio publishes it — no adjustments.
When an offer shows a turnover multiplier, the qualifying game list sits in the same terms panel. Check which categories count — some conditions exclude live tables, which affects whether rounds on Dragon Tiger VIP Table apply.
Your account verification badge appears in settings alongside the withdrawal form. A pending KYC status pauses Bank Transfer requests until the required document review completes — the screen shows you which item is still outstanding.
If a label in the lobby does not match any definition here, or a screen uses language you have not seen before, reach out through the support routes listed below.
Open the chat icon from any page in your logged-in account. Type the term or paste the screen label you are asking about — the support team will give you a specific explanation tied to your account context, not a generic reply.
The Help Centre is accessible from the footer of every page. It organises common questions by category — game mechanics, account and wallet, promo terms — so you can search for a word and find the relevant article without waiting for a reply.
For account-specific queries that need a document or screenshot attached — such as a disputed KYC status or a bKash transaction that does not appear in your history — email support allows you to include the reference number directly in your message.
These questions cover how the features behind the glossary terms actually work when you use them inside your account — distinct from the definitions themselves.
Log into your account and open the settings panel. The verification section shows each document's status — submitted, under review or approved. If a step is still pending, the screen lists what is needed before your withdrawal proceeds. Bank Transfer requests check this status automatically.
Open the information from the promo board inside your account. The terms panel attached to each offer lists the qualifying game categories.
Select any slot or table game and open the information panel before the round loads. Where the studio has published an RTP figure, it appears there.
After completing a bKash deposit, go to the wallet section of your account and open transaction history. The entry shows the amount, timestamp and a reference code. Cross-check that code against the confirmation message in your bKash app to verify the record matches.
A voided market means the selection is cancelled and the stake is returned to your account wallet rather than settling as a win or loss.
Yes. Each market type has its own settlement rule shown in the market detail before you place the bet. Over/under settles on a total figure; Asian handicap settles on a margin adjusted by the stated head start. Both are independent of who wins the match outright.